(1.) The complainants are legal heirs of Late Sh. Om Narain Kesarwani and his wife late Smt. Sangeeta (hereinafter referred to as "Deceased couple"). They have filed consumer complaint alleging thus: -
(2.) Opposite party No.1 is the Secretary as well as In-charge-de-affairs of the Government of J & K whereas opposite parties No.2 & 3 are private tour operators engaged in the business of arranging group tour packages, specially sightseeing etc. for mountain areas.
(3.) Opposite party No.4 is a statutory authority constituted under Aircraft Rules, 1937 and is inter-alia responsible for regulations and operations of air craft in the territory of India and works under the control of opposite party No.5.