(1.) The present First Appeal (FA) has been filed by the Appellant against Respondent as detailed above, under Sec. 19 of Consumer Protection Act 1986, against the order dtd. 3/3/2020 of the State Consumer Disputes Redressal Commission, West Bengal, Kolkata (hereinafter referred to as the 'State Commission'), in Consumer Complaint (CC) No. 885/2018 inter alia praying for directing the OP to:-
(2.) While the Appellant was Complainant and the Respondent was Opposite Party (OP) in the said CC No. 885/2018 before the State Commission. Notice was issued to the Respondent on 12/2/2021. Parties filed Written Arguments/Synopsis on 15/3/2022 (Appellant) and 2/9/2022 (Respondent) respectively.
(3.) Brief facts of the case, as emerged from the FA, Order of the State Commission and other case records are that: