(1.) The present Revision Petition (RP) has been filed by the Petitioners against Respondents as detailed above, under Sec. 21(b) of Consumer Protection Act 1986, against the order dtd. 18/8/2017 of the State Consumer Disputes Redressal Commission, Tripura (hereinafter referred to as the 'State Commission'), in Case No. A.21.2016 in which order dtd. 5/4/2016 of District Consumer Disputes Redressal Forum, West Tripura, Agartala (hereinafter referred to as District Forum) in Case No. CC/01 of 2015 was challenged, inter alia praying for setting aside the impugned order dtd. 18/8/2017 passed by the State Commission in A.21/2016.
(2.) While the Revision Petitioner(s) (hereinafter also referred to as OP/Insurance Company) was Appellant before the State Commission and OP-1 and 2 before the District Forum and the Respondent No.1 (hereinafter also referred to as Complainant) was Respondent No.1 before the State Commission and Complainant before the District Forum and Respondent No. 2 (hereinafter referred to as OP-3/Hind Motors) was Respondent No. 2 before the State Commission. and OP-3 before the District Forum. Notice was issued to the Respondent(s) on 19/9/2018. Petitioner filed Written Arguments on 7/10/2023. On account of absence despite service, Respondents were proceeded ex parte vide order dtd. 7/12/2023.
(3.) Brief facts of the case, as emerged from the Complaint, RP, Order of the State Commission, Order of the District Forum and other case records are that: -