(1.) The present First Appeal (FA) has been filed by the Appellant against Respondent(s) as detailed above, under Sec. 19 of Consumer Protection Act 1986, against the order dtd. 31/10/2019 of the State Consumer Disputes Redressal Commission, Odisha, Cuttack (hereinafter referred to as the 'State Commission"), in Consumer Complaint (CC) no. 34/2014 inter alia praying to set aside the order passed by the State Commission; direct Respondents to pay Rs.2,00,000.00 to OP-1 towards mental agony; direct Respondents to pay Rs.2,00,000.00 to OP-1 for litigation expenses
(2.) The Appellant was OP-1, respondent-1 was Complainant, and the respondent-2 was OP-2 in the said CC/34/2014 before the State Commission. Notice was issued to the Respondents. Parties filed Written Arguments/ Synopsis on 12/8/2021 (Complainant/Respondent-1), 5/7/2021 (Respondent-2/OP-2) and 30/9/2021 (Appellant/OP-1) respectively.
(3.) Brief facts of the case, as emerged from the FA, Order of the State Commission and other case records are that:-