LAWS(NCD)-2011-9-15

OMPRABHA MALVIYA Vs. GODREJ PHOTO ME LTD

Decided On September 09, 2011
OMPRABHA MALVIYA Appellant
V/S
GODREJ PHOTO-ME LTD. Respondents

JUDGEMENT

(1.) This appeal arises out of order rendered by Madhya Pradesh State Consumer Disputes Redressal Commission, Bhopal (for short 'the State Commission') in complaint case No. 82/2002. By the impugned order, the complaint came to be dismissed.

(2.) The facts giving rise to the complaint may be briefly narrated as shown below:

(3.) The appellant came out with a case that since installation of the photo-imager machine, it was non-functional because of manufacturing defects. There was loss caused to her due to supply of defective machine. She, therefore, filed a complaint for compensation on account of deficiency in the service and defective machinery provided by the opposite parties. The opposite parties resisted the complaint. They categorically denied that the photo-imager machine was defective. They submitted that the complaints about functioning of the machine was attended by the Service Engineer of OP Nos. 1, 2 from time-to-time and was found satisfactorily functioning.