(1.) VIDE impugned order dated. 1.7.2005 the complaint of the appellant seeking refund of Rs. 860 towards the shortage shown in the balance in his account was dismissed by accepting the version of the respondent bank that the appellant did not maintain savings average balance in his account during the quarter 25.12.2004 to 24. 3.2005 and as per bank norms, a sum of Rs. 551 and Rs. 308.56 being charges for non -maintenance of average quarterly balance and transaction charges were debited by it. Feeling aggrieved the appellant has preferred this appeal.
(2.) ACCORDING to the appellant he opened his account with the respondent bank and was issued ATM card by it. When he went to the respondent bank for using ATM card he found that there was a balance of Rs. 9,540 whereas it should have been Rs. 10,400 and thus there was a shortage of Rs. 860.
(3.) AS referred above, the bank debited this account towards charges for non -maintenance of average quarterly balance by relying upon the norms of the bank and in accordance with the guidelines and procedures specified by the RBI.