(1.) IN its concern for the consumer, Parliament enacted 'The Consumer Protection Act, 1986' (hereinafter referred to as 'The Act') with its preamble proclaiming it to be "an Act to provide for the better protection of the interests of the consumer and for that purpose, to make provision for the establishment of Consumer Councils and other authorities for the settlement of consumers disputes and for matters connected therewith."
(2.) IN pursuance of the provisions of the Act, the Chandigarh Administration, on October 21, 1987, notified the rules framed thereunder known as 'The Chandigarh Consumer Protection Rules, 1987' ('The rules' , hereafter in abbreviation). It was almost a year later, on July 21, 1988, that the State Commission and the District Forum came to be established.
(3.) A reference to the material on record would show that the picture of the work -load in the District Forum during the period January, 1992 to March, 1993 was as under: -