(1.) Admit.
(2.) This appeal arises from a judgment of the National Consumer Disputes Redressal Commission 1 dated 20 September 2019. 1 'NCDRC'.
(3.) In 2012, the appellant floated a group housing project at Sector 89, Gurgaon. An advertisement was issued, inviting prospective flat buyers. The respondent submitted an application on 14 March 2012 for the allotment of a dwelling unit in the project described as 'NBCC Heights'. The terms and conditions for allotment were set out in a standard form. Instalments towards the purchase price were payable under a time-linked plan. An allotment letter was issued to the respondent on 30 June 2012 for dwelling unit F-402 in the project. The terms of allotment envisaged that the appellant would 'endeavour' to hand over possession within two and a half years from the date of allotment. Clause 20 provides as follows: